Summary: Sleepify is committed to protecting your privacy. We only collect the minimum information necessary to provide our sleep aid services and will never sell your personal data to any third party.
1.Introduction
Welcome to Sleepify (hereinafter referred to as "we", "us", or "the App"). Sleepify is a mobile application focused on white noise and sleep aid experiences. We understand the importance of your personal information and will do our best to protect your privacy and security.
This Privacy Policy applies to all personal information processing activities arising from your use of the Sleepify application and its related services. Please read and fully understand this policy before using our services.
2.Information We Collect
To provide you with quality sleep aid services, we may collect the following types of information:
2.1 Information You Provide
- Account Information: When you register a Sleepify account, we collect your phone number, email address, or third-party platform account information (such as Apple ID or Google account).
- Profile Information: You may choose to fill in personal profile information such as a nickname or avatar, which helps us provide a personalized experience.
- Feedback Information: When you submit information through in-app feedback, customer service inquiries, or user surveys, we collect the content you provide.
2.2 Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers, network type, etc.
- Usage Data: Your app usage frequency, feature usage preferences, audio content played, session duration, etc.
- Sleep Preference Data: Your sleep timer settings, audio preferences, sound mix combinations, etc.
- Log Information: App crash logs, performance data, access times, and other technical information.
2.3 Information We Do Not Collect
Sleepify does not collect your precise geographic location, contacts, SMS content, call history, or photo album content unless you voluntarily authorize a specific feature (such as setting a personalized background image).
3.How We Use Your Information
The information we collect is used for the following purposes:
- Providing Core Services: Playing white noise, nature sounds, and other sleep aid audio for you, and maintaining basic features such as sleep timers.
- Personalized Experience: Recommending suitable sleep aid content and audio combinations based on your usage preferences.
- Product Improvement: Analyzing usage data to optimize product features, fix issues, and develop new functionality.
- User Support: Responding to your inquiries, complaints, and feedback requests.
- Security: Preventing fraud, abuse, and other security risks to protect your rights and the rights of other users.
- Compliance: Complying with applicable laws, regulations, and regulatory requirements.
4.Data Storage & Protection
We employ industry-standard security measures to protect your personal information:
- Data Encryption: Your personal information is encrypted during transmission using SSL/TLS technology and stored using AES-256 encryption.
- Access Control: We implement strict access permission management for employees who may have access to your personal information.
- Security Audits: Regular security assessments and vulnerability scans are conducted to promptly address security concerns.
- Data Backup: We have established data backup and disaster recovery mechanisms to prevent accidental data loss.
Your personal information is stored on secure servers. The retention period is determined based on service needs and legal requirements. Once the necessary retention period expires, we will delete or anonymize your information.
5.Information Sharing & Disclosure
We commit to never selling your personal information to any third party. We may share your information in the following limited circumstances:
- Service Providers: We may share necessary information with third-party partners who help us operate our services, such as cloud service providers, analytics providers, and payment processors. These partners may only use your information within the scope of providing services to us.
- Legal Requirements: When required by law, legal process, litigation, or government authorities, we may disclose your information.
- Rights Protection: To protect the rights, property, and safety of Sleepify, our users, or the public, we may share relevant information.
- Business Transfers: If Sleepify undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before any such transaction is completed.
6.Third-Party Services & SDKs
Sleepify may integrate the following types of third-party services:
| Service Type | Purpose | Data Type |
|---|---|---|
| Analytics | Product optimization & usage statistics | Device info, usage behavior |
| Crash Monitoring | App stability assurance | Crash logs, device info |
| Payment Services | Subscription & purchase processing | Transaction info |
| Push Notifications | Message notifications | Device identifiers |
These third-party services have their own independent privacy policies. We recommend that you review these policies to understand their data processing practices.
7.Your Rights
Under applicable laws and regulations, you have the following rights regarding your personal information:
- Right of Access: You have the right to access your personal information held by us. You can view it through "Settings > Personal Information".
- Right to Rectification: When you discover that the personal information we process is inaccurate, you have the right to request correction.
- Right to Deletion: Where permitted by law, you have the right to request deletion of your personal information. You can initiate a deletion request through "Settings > Account > Delete Account".
- Right to Withdraw Consent: You have the right to withdraw your previously given consent at any time, though withdrawal does not affect the legality of processing activities based on prior consent.
- Right to Data Portability: You have the right to request that we provide your personal information in a structured, commonly used format or transfer it to another service provider.
- Right to Complain: If you believe our personal information processing activities have infringed upon your rights, you have the right to file a complaint with the relevant regulatory authority.
8.Children's Privacy
Sleepify places great importance on protecting children's personal information. Our services are primarily intended for adult users. If you are under the age of 14, please use our services under the guidance of your guardian and have your guardian read this Privacy Policy.
If we discover that we have collected personal information from a child under 14 without parental consent, we will promptly delete the relevant information. If you are a guardian and discover that a child under your care has provided personal information to us, please contact us using the contact information provided in this policy.
9.Changes to This Policy
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you through the following means:
- In-app push notifications.
- A pop-up prompt when you first open the app after the update.
- An update notification sent to your registered email address.
We encourage you to regularly review this policy to stay informed about our latest privacy protection measures. Continued use of our services constitutes your agreement to the updated Privacy Policy.
10.Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, please feel free to contact us:
Email: privacy@sleepify.com
We will respond to your request within 15 business days of receipt.